DISK DRIVE LIMITED WARRANTY

A disk Drive is a very precision device and may be damaged if subjected to excessive vibration or shock. Dropping or toppling the Drive may result in permanent damage to the Drive. Damage caused by improper handling of the Drive will void the warranty. MICROPOLIS (S) Pte Ltd (MICROPOLIS) ship all our Drives in a box that is designed to protect the Drive in the most severe shipping conditions, to insure that the Drive is not damaged during shipping.

MICROPOLIS (S) Pte Ltd Warrants its new disk Drives with an unformatted capacity of 380 megabytes or greater ("Drives") to be free from defects in material and workmanship for a period of five (5) years from the date of purchase by the original end user. This warranty will not apply to Drives sold by MICROPOLIS pursuant to an alternative warranty arrangement with the purchasing Original Equipment Manufacturer (OEM), Authorized Distributor (Distributor) or Reseller. This warranty is subject to the terms and conditions outlined herein.

I. General Provisions

Before returning a possible defective Drive an RMA must be obtained and clearly marked on the outside of the box.

This warranty will be honored in any of the MICROPOLIS repair centers worldwide,:

MICROPOLIS (USA) Inc 21211 Nordhoff Street Chatsworth, CA 91311 1-818-709-3325

MICROPOLIS (S) Pte Ltd 5, Serangoon North Ave 5 Singapore 554916 +65 485-9471

MICROPOLIS (UK) Ltd 4 Worton Drive Worton Grange Reading, Berkshire RG2 ODW, England +44 118-975 1315

During the warranty period, MICROPOLIS will, at its option, repair or replace MICROPOLIS Drives that prove to be defective. This will be done at no charge provided that the MICROPOLIS Drives are, in fact, defective and are returned to MICROPOLIS or an authorized service center in compliance with the following conditions. For the names and locations of authorized service centers contact:

MICROPOLIS (USA) Inc 21211 Nordhoff Street Chatsworth, CA 91311 1-818-709-3325

MICROPOLIS (S) Pte Ltd 5, Serangoon North Ave 5 Singapore 554916 +65 485-9471

MICROPOLIS (UK) Ltd 4 Worton Drive Worton Grange Reading, Berkshire RG2 ODW, England +44 118-975 1315

A warranted MICROPOLIS Drive is to be returned to MICROPOLIS at the purchaser's expense and must be shipped in MICROPOLIS approved packaging. The original carton in which the MICROPOLIS Drive was received is the preferred shipping container. If the original carton is not available, MICROPOLIS will provide the purchaser with a carton specially designed for shipment of a MICROPOLIS Drive for a nominal fee. No other container is acceptable to MICROPOLIS.

This warranty will not cover the cost of lost data or its recovery. This is the sole responsibility of the purchaser or original end user.

The warranty will not apply to defects resulting from any of the following: Improper or inadequate handling by the purchaser or original end user; Unauthorized modification or misuse of the Drive; Removal or tampering with any labels on the Drive; Operation outside of the environmental specifications for the Drive; or Operation outside of the electrical specification for the Drive.

THE PURCHASER'S EXCLUSIVE REMEDY AND MICROPOLIS' SOLE OBLIGATION IS TO REPAIR OR REPLACE THE DRIVE AS STATED IN THIS WARRANTY. IN NO EVENT WILL MICROPOLIS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE DRIVE, OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH LIMITATION OF LIABILITY IS PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL MICROPOLIS' LIABILITY EXCEED THE AMOUNT PAID BY THE PURCHASER FOR THE DRIVE.

After repair by MICROPOLIS or an authorized service center, MICROPOLIS Drives are warranted for an additional six months or the balance of the original warranty (whichever is greater).

II. Specifics for Raw Drives Purchased by Original End Users or Resellers

This MICROPOLIS warranty applies only to new MICROPOLIS Drives purchased from Authorized MICROPOLIS Distributors and Resellers. This warranty applies only to Drives in use by their original end users, and is not transferable to subsequent owners/users.

If a Drive fails within ninety (90) days of shipment through a Distributor to a Reseller or original end user, MICROPOLIS will issue a credit to the Distributor. Original end users must deal directly with the Distributor from which they purchased the Drive in order to receive a replacement Drive or credit, during this period. MICROPOLIS will not issue credit to Resellers and original end users. The original end user or Reseller must return the defective Drive back through to the Distributor in order to receive a replacement, and the Distributor may return the Drive to MICROPOLIS for credit.

III. Advanced Exchange Program

MICROPOLIS offers an Advance Exchange Program for original end users of raw Drives which fail beyond the initial replacement period, whereby MICROPOLIS will, within twenty four (24) hours of receiving notice from an original end user, advance ship a replacement Drive to the original end user, provided the product is available in the customer service repair stock. Such original end user must provide a security deposit to insure the return of a replacement Drive and pay a shipping and handling expedite fee to MICROPOLIS. The defective Drive must be returned to MICROPOLIS, using the shipping label included, in the same carton in which the replacement Drive was received, and must be received by MICROPOLIS within ten (10) working days for the Drive to be credited. If not received within this period, MICROPOLIS can, at its option, refuse the credit. The Advance Exchange Program is NOT available to end users in Europe.

IV. Specifics for Drives Integrated by OEM and Reseller Purchasers

This MICROPOLIS warranty applies only to new Drives incorporated in systems or products by authorized OEMs or Resellers, and in use by their original end users.

Defective Drives which have been integrated into products or systems by an OEM or Reseller must be returned to MICROPOLIS by that OEM or Reseller. Although an original end user may have purchased the Drive as part of a product or system, MICROPOLIS will not honor a warranty claim by that original end user. Original end users of such Drives must deal directly with the OEM or Reseller which manufactured its product or system.

If a Drive fails within thirty (30) days after shipment to an OEM or Reseller by MICROPOLIS, MICROPOLIS will issue credit to the OEM or Reseller upon return of the defective Drive. MICROPOLIS will not issue credit to original end users. Original end users must deal directly with their OEM or Reseller in order to receive a replacement Drive or credit.